Developing a software suite for managing large scale cross-national web surveys within the framework of the European Open Science Cloud
Résumé
The European Social Survey, European Research Infrastructure Consortium recently experimented with the worlds’ first input harmonised, probability based cross-national web panel in three countries by recruiting panel members who had taken part in the face-to-face survey. The experiment took place in Estonia, Great Britain and Slovenia (the CRONOS web panel).
A key challenge identified during the CRONOS experiments was the absence of a sample management system that was well suited for use in a multi-country environment and which could also meet data protection requirements. In addition, handling multiple language versions in a harmonised way proved difficult.
This paper will describe work developing a sample management system for a cross-national web panel that meets the needs of different surveys in a complex multi-national environment and which also links seamlessly to a survey platform. The work is being conducted under the Social Science and Humanities Open Science Cloud (SSHOC) H2020 project.
Proposals for content will be outlined with the key fields for sample management presented. In addition, functionality will be discussed such as contact modes (SMS, postal and e-mail) and user accounts. User profiles rights will also be outlined. The paper will discuss how the system links with the commercial software Qualtrics based on the API. The approach taken for managing survey administration across these two tools in multiple countries will be showcased with examples from testing for CRONOS-2 being conducted in 12 countries later in 2020 used to highlight opportunities and limitations of the suite.
The tested software will in due course be made available on the SSH Open Market Marketplace and Workbench for installation by third parties along with related documentation.
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