Setting up a sample management service for cross-national internet surveys

Geneviève Michaud (1, 2, 3)

1 INSHS-CNRS - Institut des Sciences Humaines et Sociales - CNRS Sciences humaines et sociales
2 CNRS - Centre National de la Recherche Scientifique
3 CDSP - Centre de données socio-politiques de Sciences Po (Sciences Po, CNRS)

When it comes to setting up a service to manage cross-national samples for longitudinal internet surveys, researchers and research projects are in need of a responsive software solution that accommodates limited resources, be it financial resources, time or operational skill sets. The solution should be user-friendly, providing straightforward online training material and users guides. It should minimize the complexity of managing a cross-national sample, and allow to coordinate and harmonize processes across participating countries, tackling multilingualism, synchronization and collaboration issues. The solution should comply with ethics and legal rules regarding personal data protection. It should as well come with pre-defined roles and corresponding accreditations to access specific data subsets, on a need-to-know basis, while facilitating central management. Furthermore, for security concerns, data flows should be minimized. In the framework of the work package "innovations in data production", part of the european programme Horizon 2020 Social Sciences Open Cloud (SSHOC, grant 823782) as well as ESS-SUSTAIN-2 (grant 871063), the European Social Survey (ESS ERIC) and Sciences Po have been collaborating since 2019 to provide a tool to manage cross-national samples for longitudinal internet surveys. After reaching the conclusion that no off-the-shelf software solution meets our needs, we have been designing and developing a software application to take up these challenges. During the session, we will run through a lively demonstration of the first version of our fully functional web panel sample service (WPSS) paired through an Application Programming Interface (API) with the Qualtrics software platform. Following a realistic scenario, we will play each stakeholder's role and give a comprehensive tour of the software features: from distributed import and export of sub-sample contact data, to centralized invites and reminders using email and short text messages or the panelists' portal ...

Mots clés: Social Sciences; Surveys; Sample Management; Comparatives studies; European Social Survey

Domaines: Sciences de l'Homme et Société; Informatique [cs]

Geneviève Michaud. Setting up a sample management service for cross-national internet surveys. European Survey Research Association Conference 2021 (ESRA), European Survey Research Association, Jul 2021, online, France. ⟨10.5281/zenodo.5137051⟩. ⟨hal-03919070⟩