Diversity and Team Performance in a Kenyan Organization

Benjamin Marx (1) , Vincent Pons (2) , Tavneet Suri (3)

1 ECON - Département d'économie (Sciences Po)
2 Harvard Business School
3 MIT Sloan - Sloan School of Management

We present the results from a field experiment on team diversity. Individuals working as door-to-door canvassers for a non-profit organization were randomly assigned a teammate, a supervisor, and a list of individuals to canvass. This created random variation within teams in the degree of horizontal diversity (between teammates), vertical diversity (between teammates and their supervisor) and external diversity (between teams and the individuals they canvassed). We observe team-level measures of performance and find that horizontal ethnic diversity decreases performance, while vertical diversity often improves performance, and external diversity has no effect. The data on time use suggests that horizontally homogeneous teams organized tasks in a more efficient way, while vertically homogeneous teams exerted lower effort.

Mots clés: Ethnic diversity; Organizational behavior; Labor management; Performance

Domaines: Economies et finances

Benjamin Marx, Vincent Pons, Tavneet Suri. Diversity and Team Performance in a Kenyan Organization. Journal of Public Economics, 2021, 197, pp.104332. ⟨10.1016/j.jpubeco.2020.104332⟩. ⟨hal-03873741⟩