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Frontline Workers and the Role of Legal and Regulatory Intermediaries

Abstract : The paper deals with legal intermediaries, as two streams of research apprehend and define them in recent and dynamic works. One, rooted in political science, studies regulatory intermediaries (LeviFaur et al., 2017; Bes, 2019), as actors between regulators and regulated, whereas the other, rooted in the Law and Society field and sociology, analyses legal intermediaries (Edelman, 2016; Talesh and Pélisse, 2019 ; Billows and alii 2019), as a broader and more bottom up category describing actors handling and dealing with legal rules even if they are not legal professionals. The article reviews these two approaches, showing their proximity but also differences and evoking empirical examples of these legal intermediaries like managers and union activists in companies, safety officers or job counsellors in private or public organizations. The paper then advances the need to study frontline workers with whom legal intermediaries interact in organizations, to understand how regulations and rules are implemented and influence social and economic practices in organizations. It finally shows how frontline workers are increasingly being called upon to become legal intermediaries themselves, not without consequences on the increased accountability expected from them.
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Submitted on : Tuesday, October 15, 2019 - 9:28:09 AM
Last modification on : Wednesday, October 20, 2021 - 11:49:14 AM
Long-term archiving on: : Thursday, January 16, 2020 - 1:23:04 PM

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Garry Gray, Jérôme Pélisse. Frontline Workers and the Role of Legal and Regulatory Intermediaries. 2019. ⟨hal-02316029⟩

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